Monitor Program Has Been Found

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In today’s edition of Geek School we’re going to teach you how to use Process Monitor to actually accomplish troubleshooting and figuring out registry hacks that you would not know about otherwise.

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Process Monitor is one of the most impressive tools that you can have in your toolkit, as there is almost no other way to see what an application is actually doing under the hood. It is the only way to know what files are being written to by which process, and where things are stored in the registry, and which files are accessing them.

We’ll start off with today’s lesson by looking at how to find registry keys using Windows setting dialogs and Process Monitor, and then we’ll go through an actual troubleshooting scenario that we encountered on one of our computers in the lab, and easily solved using Process Monitor.

Monitor

Using Process Explorer to Find Registry Keys for Common Settings

Everybody has clicked a checkbox or changed the value of a drop-down box at some point, but have you ever wondered where those values are actually stored? Many applications, and virtually everything in Windows, is stored in the Registry… somewhere.

For today’s example we’re going to use the first option on the first pane of Taskbar and Navigation Properties, which is a dialog that should exist in all versions of Windows. So now our mission is to figure out where that setting is actually stored in the registry. You can follow along with this particular setting, or you can try one of the other settings on the same dialog — or anywhere else you’d like to find the hidden setting location for.

The first thing you’ll want to do whenever trying to capture a set of data is to launch Process Monitor, and then change the setting. At that point you can stop Process Monitor from continuing to capture events, so the list doesn’t get out of control. (Hint: the File menu has the option, or it’s the third icon from the left).

Now that we’ve got a ton of data in the list, it’s time to filter the list to reduce the number of rows that we’re going to have to look through. Since we’re looking at a registry value that is being changed, we’ll need to filter by “RegSetValue”, which is what Windows uses to actually set a registry key to a new setting. Use the “Include” option to show only those events.

Your list should now be limited to just registry keys that were changed, so it’s time to take a look at the events and try to figure out which registry key it might be. Since we’re checking the “Lock the Taskbar” setting, and one of the registry keys being set includes the word “Taskbar” in the name, that’s a good place to start. Right-click on the path and choose to Jump To the location.

Process Monitor will open up the Registry Editor and highlight the key in the list. Now we need to make sure that this is actually the right key, which is pretty easy to figure out. Take a look at the setting, and then take a look at the key. Right now the setting is on, and the key is set to 0.

So change the setting, hit Apply on the dialog, and then use the F5 key to refresh the Registry Editor window. In our case we definitely picked the right setting, so now you can see that the TaskbarSizeMove value is set to 1.

If you didn’t pick the right value, you won’t see a change when you do the setting test again. So go and find the next logical one, and start over.

Troubleshooting Problems with Process Monitor

It’s not really possible to illustrate in a single article how to troubleshoot any problem with Process Monitor, or any other tool for that matter. There are just way too many combinations of issues that could possibly go wrong.

What we can do, however, is show how we actually used Process Monitor to troubleshoot a real problem that actually happened to one of our test computers. We had been installing some crapware, and then decided to try and clean the computer up. The problem was an entry in the Uninstall Programs panel that just wouldn’t go away.

Every time you would click to Change so you could remove it, you’d get an error that said “An error occurred while trying to uninstall AwfulApp. It may have already been uninstalled. Would you like to remove AwfulApp from the Programs and Features list?”.

That would have been great, except we then got an error that said “You do not have sufficient access to remove OutfoxTV from the Programs and Features list. Please contact your system administrator.”

The first thing to do was try the uninstall process again with Process Monitor running, which captured an enormous amount of data. This time we decided to use the Find feature (CTRL + F) to quickly find what we were looking for in the list. You could also use a Filter if you wanted, but this seemed simple, and luckily it worked the first time.

After taking a look at the first item in the list, we noticed an error: Windows was attempting to access the registry keys related to the uninstaller, but they weren’t actually in the registry in the first spot that Windows was looking. If you look a couple of keys down though, you’ll see a RegOpenKey event with a SUCCESS result for something under HKLMSoftwareWow6432Node.

Doing a search by that registry key very quickly landed us at the source of the problem: an ACCESS DENIED message when Windows tried to do the cleanup for the list using the RegDeleteKey operation. Interesting!

The first thing to do was use the Jump To feature to find the key in the registry and take a look.

Sure enough, look at all those registry keys over there! No wonder it is still appearing in the list.

Just to be sure, we opened up the C:Program Files directory to see if any of the files were still around, but clearly the app had been wiped off the PC already.

The solution was very simple: we just manually deleted the registry key that Windows had problems deleting. If we had received an access denied message, we could have used the Permissions setting to make sure that we have access and tried again.

Luckily the delete worked immediately, and our Uninstall Programs list was now clear.

These are just a few of the many ways that you can use Process Monitor – it is an extremely important and useful utility that will take some time to master, but once you do, it can really help you solve many problems.

Next Lesson

Starting on Monday with the next lesson, we’ll examine many of the other utilities in the SysInternals Toolkit, including some of the powerful command line tools.

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A friend recently was over and asked me if there was a way to tell if someone was monitoring their computer or not. She had a feeling that her computer-savvy boyfriend installed something on her computer to monitor what she was doing.

Several years ago, I wrote an article about detecting computer and email monitoring by checking open ports in the firewall and by seeing if everything is being routed through a proxy server. However, that’s a pretty old article and there are so many programs that are really impossible to detect nowadays. Not only that, a lot of times you don’t even have to install software to monitor someone’s computer.

Pubg Lite A Monitor Program Has Been Found Running In Your System

For example, if a person can access your wireless router, then they can monitor your activity without having to touch the computer. Read my previous post on how you can block websites from your router to understand the principle. So if I relative or family member or significant other has access to your router, they can monitor you.

Also, Windows has a feature called Group Policy or Local Policy that basically lets administrators change settings across the computer and because it’s a built-in feature of Windows, it won’t ever be caught by virus scanners or show up anywhere else on the system.

In this article, I’m going to tell you a couple of things that you can do to make sure no one is monitoring your computer without trying to teach you how to find it on your computer or network. Sometimes it’s just not going to be possible, but since you have control over the hardware, you can still stop it. Here’s how.

Method 1 – Virus and Malware Scan

If something has been installed and even if it’s very hidden in the system, scanning your computer with multiple virus, anti-malware, and anti-rootkit programs could possibly find it. Check out my previous post on different ways to find and remove viruses. Also, read my post on how to protect your computer from hackers and and viruses.

If the program installed is really sneaky, it may even have certain ways to add itself to the exception list in your anti-virus program. A better way to scan is to perform an offline scan of Windows. This basically means you scan for viruses before Windows even loads up. Check out my post on performing an offline virus scan. Also, install some good spyware and malware removal software that runs in real-time.

If you find absolutely nothing performing all these scans, then your next step is to really ensure Windows has not been comprised in other ways.

Method 2 – Clean/Repair Install Windows

As I mentioned above, there are ways to monitor a computer without necessarily installing a program that is considered a virus. In these types of cases, unless you are really technically-savvy, you won’t be able to figure out if you’re being monitoring or not.

However, you can still do something about it. In Windows, you can perform a clean install or a repair install. Clean install will wipe the operating system and all data and start you from scratch. A repair install is another option that basically resets Windows, but maintains all your data and programs.

I recommend doing a clean install if you really think someone is monitoring you. Everything is gone and therefore your system will be absolutely clean with no chance of being monitoring from the computer itself. There are lots of guides online on performing a clean install, which might not be a bad idea anyway if you have never done it before.

Check out my posts on cleaning install Windows 10. This is by far the most guaranteed way to ensure no one is monitoring your computer from the machine itself.

Method 3 – Reset and Secure Wireless Router

The other weak point when it comes to being monitored is the wireless router. Most people don’t worry about that too much, but it’s one of the easiest things to hack into and a lot of times someone can gain access to it without even needing to perform a hack.

For example, a lot of people secure their wireless networks and think that the network is highly secure. Yes, it’s true that the network cannot be instantly accessed by anyone trying to connect, but did you remember to set a password on your router web admin page? If you didn’t set a password for the admin web page for your router, anyone could just plugin their computer directly to the router and change all the settings to what they desire.

I’ve also learned that the people most likely to monitor you are the people who are fairly close and have access to things like your computer or your router. So what can you do? Go ahead and reset the wireless router completely. Usually there is a reset button on the back of the router that you can hold for 10 to 15 seconds that will reset it. Any configured settings will be lost and everything will be back to the factory default. So if someone managed to change the DNS server or something else, it’ll all be gone.

Pada

At this point, you want to do two things: first, secure the wireless network using WPA2 with AES or TKIP and then set a password for your router. All routers come with default usernames and passwords, which should be changed immediately. Also, read my post on how to prevent unauthorized users from accessing your wireless network.

Method 4 – Use a Different Network

A lot of times when someone is monitoring your computer, it usually is dependent on the network you are connected too. For example, someone may have installed a key logger program that uploads data to another computer on the same network. Or their may be a program running on another computer that listens and waits for data to be sent to it from the monitored computer.

In these types of cases, you can try using a different network. For example, if you’re using the wireless network at your home, maybe you can try connecting your laptop or computer to the Internet using a tethered phone connection. I know at my office, they had a corporate network spying tool and I used to bypass it by disconnecting my computer from the corporate network and then using my smartphone, connecting it to my computer via USB and accessing the Internet that way.

This won’t ensure you are not being monitored in all cases, but it does help prevent some types of monitoring depending on how the person set it up.

Method 5 – Unplug or Disconnect

Lastly, you can always just unplug your computer or disconnect your machine from the network. Not the ideal solution obviously, but it will ensure that no one is monitoring you. Basically, it’s good to unplug and then follow the other methods mentioned above. In case someone has a program where they can see your desktop or computer remotely, then disconnecting will obviously prevent them from seeing what’s going on.

Overall, I have learned that trying to figure out the source of monitoring is too hard unless you really are a computer geek. The best thing to do if you feel you’re being monitored is just to reset all your current systems. The computer and wireless network are the main avenues to access your computer, so if you reset those, you can be pretty confident knowing you’re not being monitored anymore.

What are your thoughts? Do you feel you are being monitored? Are you having trouble performing any of the steps mentioned above? Feel free to post your comments and I’ll help out. Enjoy!

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